[vc_row][vc_column][vc_tta_accordion title_tag=”h3″ active_section=”99″ collapsible_all=”true” css_params=””][vc_tta_section title=”Q: What is the work schedule of the contractor?” tab_id=”q_work_schedule”][vc_column_text]A: Monday through Friday, 8:00am to 5:00pm. Off Saturday, Sunday, and all Federal Holidays.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q: What is a stack?” tab_id=”q_stack”][vc_column_text]A: The last two numbers of your unit number is your stack number. Example: The last two numbers of unit 3508 are 08, therefore you are in the 08 stack on the 35th floor.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q: What is the difference between common and limited common elements?” tab_id=”q_common_elements”][vc_column_text]A: Common elements are the vertical pipes (risers) that collect wastewater from individual residential units and deliver the wastewater to the public sewer system. They are the responsibility of the association to repair and maintain. Limited common elements are the horizontal pipes (laterals) that connect individual fixtures (e.g., toilets, sink, showers, etc.) to the common element. They are the unit owner’s responsibility to repair and maintain.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q: What is the purpose of the pre-construction walkthrough/survey?” tab_id=”q_pre_construction”][vc_column_text]A: This is a mandatory 30-minute meeting between the contractor, the owner or the authorized representative, and the project manager. At this meeting we will be reviewing the work zones, covering details of the construction, collecting resident information (as needed), collecting keys, installing lockboxes on doorknobs, and documenting unit conditions with cameras and/or video.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q: I am off island and cannot attend the meetings, may I have my tenant attend for me?” tab_id=”q_off_island”][vc_column_text]A: The owner or their authorized agent could attend instead. Authorization MUST be in writing, be endorsed, received, and approved by the project management company.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q: Regarding the unit schedule, I am not available and would like to reschedule.” tab_id=”q_reschedule”][vc_column_text]A: Rescheduling is not possible, either the owner or an authorized agent must attend all scheduled meetings and allow access to the unit during construction. The inability to do so will result in delay charges billed to the unit Owner.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q: How will the contractor get access to my unit?” tab_id=”q_access”][vc_column_text]A: There are two options: (1) Give the contractor a key to your unit. The key will be placed inside the contractor’s supplied lockbox installed on the doorknob. The combination will not be shared with the Owner/resident. (2) Be home daily from 8:00am to 5:00pm or have your authorized agent be there 8:00am to 5:00pm. If a locksmith is required to enter the unit, there will be a $500 fine for each occurrence and charged back to the unit.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q: When will the water be shut down in the building?” tab_id=”q_water_shutdown”][vc_column_text]A: The water will be shut down daily Monday through Friday from 8:00am to 5:00pm. The water shut down will affect ALL units in the stacks where work is taking place.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q: How will water shutdowns affect us during the day?” tab_id=”q_water_affect”][vc_column_text]A: Your bathroom will not be available during the scheduled working days between 8:00am to 5:00pm. In addition, the kitchen sink will not be available during the scheduled working days between 8:00am to 5:00pm. At the end of each workday, you will have at least ONE sink (bathroom or kitchen), ONE toilet, and ONE tub operational.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q: If we stay home, are we allowed to cook, wash our hands, and use the toilet?” tab_id=”q_home_use”][vc_column_text]A: You may not use/access your bathroom and kitchen between 8:00am to 5:00pm Monday through Friday. The kitchen will be accessible for cooking, EXCEPT during the days scheduled for kitchen pipe replacement.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q: Will the contractors be using the elevators?” tab_id=”q_elevators”][vc_column_text]A: Yes, the residents will be sharing the elevators with the contractor. Please review the Contractor elevator usage policy.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q: Will there be any delays waiting for the elevators?” tab_id=”q_elevator_delay”][vc_column_text]A: Yes, you should plan an extra 10 to 15 minutes for getting up or down from your unit.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q: What do I do with my pet during the day?” tab_id=”q_pets”][vc_column_text]A: You must secure your pet in an area that will not impede the access to and from the work zone or in the construction zone itself. Please note, the Contractor is not responsible in any way, shape, or form for securing pets, injuries to, or lost pets.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q: What impact will the project have on my day-to-day living within the unit?” tab_id=”q_project_impact”][vc_column_text]A: The main impact is the inability to use your bathroom/kitchen/laundry during construction. Also extended periods with multiple water service interruptions. You also will experience loud noise related to concrete chipping, drilling, and operating of different construction equipment. Water service will be restored at the end of each workday. At the end of each workday, you will have at least ONE sink (bathroom or kitchen), ONE toilet, and ONE tub operational.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]